Frequently Asked Questions (FAQs)

About this Project

What is the goal of this project?

Who should participate?

What is this project about?

What is the difference between EmTech, #EmTechMOOC & EmTechWIKI?

What topics are covered in #EmTechMOOC?

What is the history of #EmTechMOOC?

Who is responsible for creating this MOOC?

Enrolling in #EmTechMOOC

How do I enroll in #EmTechMOOC?

How do I enroll at no cost if I am from a SUNY institution?

What if I have trouble enrolling?

What is the enrollment date?

How do I complete the course?

What will I be doing in the #EmTechMOOC course?

What do I need to do to complete this course?

What is in it for me?

How much time must I dedicate?

What serves as evidence of my completion of Discovery Exercises?

What is the peer-review process?

How long do I have to complete the course requirements?


Is this program open to anyone?

How much does it cost to enroll in #EmTechMOOC and be eligible to earn a Completion Certificate?

Are the tools and resources that are featured in EmTechWIKI free? What does Freemium mean?

May I explore tools that are not included in this course?

May I explore web tools that I am already using?

Can I use any images or media I find on the web for my activities relating to this course?


Where can I find information about badges in #EmTechMOOC?

Where can I find information about the badges I’ve been awarded?

How do I display the badges I earn?

I never received/can’t locate/deleted my badge award email. How do I retrieve my badges?

When will I receive my digital badge?


Will there be help or support available throughout my participation in the course?

Does EmTechWIKI change?


How do I manage all of these new usernames and passwords?

About this Project

Q. What is the goal of this project?

A. The goal of“Exploring Emerging Technologies for Lifelong Learning and Success” is to help participants understand the value and implications of using established and emerging technology tools for personal and professional growth. This online learning opportunity helps participants acquire strategies to develop lifelong learning habits to keep pace with technology change.

Q. Who should participate?

A. This project benefits ALL learners, including college students, faculty, current and career-seeking professionals, and anyone from across the globe with a desire to learn how to use emerging technologies to succeed in today’s rapidly changing world.

Q. What is the difference between EmTech, #EmTechMOOC & EmTechWIKI?

A. The complete title of this course is, “Exploring Emerging Technologies for Lifelong Learning and Success.” The abbreviated form is EmTech. This project is also referred to as #EmTechMOOC, which is our social media hashtag. A hashtag is simply a term used within a message to identify a keyword or topic of interest and help to categorize and track topics and to search for related information.

This project consists of two associated parts; EmTechWIKI and #EmTechMOOC.

EmTechWIKI is a socially-curated discovery search engine to locate freely available tools, mobile apps, tutorials, and resources to share information about the continually changing technologies that are available. Everyone is welcome to modify and add content to EmTechWIKI. This is what makes it a It is socially curated resource.

After creating an account, anyone can make edits and changes to keep the tools and resources that are featured on the site current and up-to-date. Because technology changes so rapidly, we rely on the wisdom of the crowd to share and rate new tools. Site visitors can also highlight highly valued resources by providing a “thumbs up” rating. When a technology falls out of favor or is no longer a recommended option the resource can be given a “thumbs down” rating. Additional information about how to make changes is found under the “Contribute” menu within EmTechWIKI. EmTechWIKI can be used as a stand-alone resource, or it can be used together with the Discovery Exercises in #EmTechMOOC.

#EmTechMOOC is a Coursera Massive Open Online Course, also called a MOOC, which provides a supportive environment for dialogue and sharing among participants. You will be directed to EmTechWIKI from the MOOC course to help you locate tools and resources to complete the Discovery Exercises in the course modules.

Q. What topics are covered in #EmTechMOOC?

A. The topics of the modules in #EmTechMOOC in the Coursera course include Lifelong Learning and the 4Cs of 21st-century skills, Communication, Collaboration, Creativity, and Critical thinking. A final module in the course provides an opportunity to summarize and reflect upon your learning.

Q. What is the history of #EmTechMOOC?

A. This project is modeled after the SUNY Tools of Engagement Project (TOEP) ( ). TOEP ran successfully for 5 years as SUNY-wide professional development to encourage faculty and staff to explore and reflect on the use of emerging technology tools to expand tech-infused pedagogy.

Q. Who is responsible for creating this MOOC?

A. This project was originally funded through a SUNY Provost’s Innovative Instruction Technology Grant (IITG) awarded to the University at BuffaloBinghamton UniversitySUNY Center for Professional Development (CPD), and additional partner campuses. Funding in part was also made available through a Professional Pathways grant awarded through the University at Buffalo. This project would not be possible without the significant contributions of the many institutions and the people who helped it become the great resource that it is! 

Enrolling in #EmTechMOOC

Q. How do I enroll in #EmTechMOOC?

A. If you do not have an email address from one of the SUNY campuses, you can enroll in #EmTechMOOC directly through Coursera. If you do have a SUNY-based email, see below for specific instructions for SUNY affiliates. The video below provides instructions about how to enroll in #EmTechMOOC in Coursera using a non-SUNY email address. If you are from one of the 64 SUNY campuses see the following FAQ for instructions about enrolling.

How to Enroll in #EmTechMOOC using a Non-SUNY Email Address

Q. How do I enroll at no cost if I am from a SUNY institution?

A. Any State University of New York (SUNY) student, faculty, staff, or alumni member* may participate at no cost and earn a verified Coursera Certificate of Completion.

Steps to Login to #EmTechMOOC Using a SUNY Email Address

  1. If you do not have a Coursera account that uses your campus email address, you need to first sign up and create an account on Coursera.
    It is best practice to use a different password than the one you use to access your official campus email services.)
  2. You will then need to verify your Coursera account by clicking the link that is sent to your email.
  3. After you successfully create a Coursera account, click the following link to Enroll with SUNY Email, or click the button on the EmTech homepage. (Do NOT click Log In with Facebook or Log In with your Organization.)
  4. Enter your campus email and your Coursera password.
  5. Finally, click the Accept Invitation button that will display.

* Note: SUNY Alumni can enroll by using a campus email address. If it is not possible to get a campus-based email, contact the #EmTechMOOC team and provide proof that you are a SUNY alumni and we will mannually process your request.

How to Enroll in #EmTechMOOC using a SUNY-based Email Address

Q. What if I have trouble enrolling?

A. If you have trouble enrolling, create a Coursera account first by going directly to the Coursera website at . Then, come back to the EmTecWIKI homepage at and follow the enrollment process. Anyone from SUNY needs to create their Coursera account using their SUNY email address to be eligible to earn a free verified Coursera Certificate. If you still have difficulty, contact Coursera Support or the EmTechMOOC team.

Q. When is the enrollment date?

A. Enroll at any time. The Coursera timeline and activity deadlines are meant to keep you on track and motivated. You can start to work on the course as soon as you register. You can learn at your own pace and you are always able to Reset your personal deadlines as needed.

How do I complete the course?

Q. What will I be doing in the #EmTechMOOC course?

A. In this course, you will independently explore project resources and exchange ideas with fellow participants about how freely available emerging technologies can be used to enhance 21st-century skills, including communication, collaboration, creativity, and critical thinking. Throughout the course, you will receive feedback and support from peers and colleagues.

Q. What do I need to do to complete this course?

A. To complete the course and claim a Mastery Badge and verified Coursera Certificate of Completion you must fulfill the following requirements:

  • complete a minimum of 4 Discovery Exercises of your choosing; one from each module on 21st-century learning (Lifelong Learning, Communication/Collaboration, Creativity, & Critical Thinking).
  • participate in each module’s weekly discussions, and support your fellow learners in the learning community;
  • build an ePortfolio demonstrating your skills and accomplishments;
  • participate in an ePortfolio peer-review activity;
  • claim your badges at the end of each module; and
  • submit a summary post reflecting on your learning journey and your experiences in this MOOC.

Remember to also share your learning with other participants throughout the course.

Q. What is in it for me?

A. Enrolling in #EmTechMOOC encourages you to take control of your own learning. Throughout the course, you can explore the project resources and reflect on your personal learning. You will gain experience with both giving and receiving constructive feedback, a skill that is useful in any academic or professional setting. Full completion of this program will also result in a completed personal ePortfolio.

Badge Awards

Digital badges may be earned for completing the course and also for completing each of the Discovery Exercises in the separate modules.

Badge awards are also issued to recognize exemplary participation in the community. Each month, a few individuals will also be awarded special community-issued badges for Outstanding Peer Mentoring for the support provided to other participants within the discussion forums and through social media. The Outstanding Peer Mentor badges are awarded through a peer-voting process to recognize exemplary participation and support within the community.

All badges are issued manually by the #EmTechMOOC leadership team. Awarding badges is not an automated process. After requesting a badge an email will be sent to you from Credly within 2 weeks to enable you to claim your badge. Credly is the badge issuing platform used by SUNY and in this MOOC. More info about #EmTechMOOC badges is available through this site.

Coursera Certificate of Completion

Participants who complete the MOOC may also earn a verified Coursera Certificate of Completion in addition to digital badges. Completers and awardees who are either from a SUNY campus or those who have paid the Coursera enrollment fees are issued a Certificate of Completion as evidence of your commitment to lifelong learning and your personal professional development.

Certificates are able to be accessed on the Accomplishments page in Coursera, which allows certificates to be downloaded, printed, and shared.

Q. How much time must I dedicate

A. If you love to spend time exploring, you could spend a number of hours on each of the Discovery Exercises. Alternatively, you can potentially complete your selected exercises by spending as little as an hour on each of the 5 modules, completing the course in as little as 5 hours. Even though Coursera is organized around week-based modules, you are free to work as fast (or as slow) as you would like. The course uses soft deadlines to help you keep motivated. You are welcome to Reset your personal deadlines to work at a pace that is best for you.

Q. What serves as evidence of my completion of Discovery Exercises?

A. Throughout the MOOC participants build a personal ePortfolio to showcase learning and accomplishments. Discovery Exercises in each module result in an artifact displayed through the participants ePortfolio. An artifact is anything that demonstrates evidence of the learning experience.

Q. How do I share artifacts or evidence of my learning?

A. Responses in the Coursera Discussion Forums, or alternatively through social media, need to include a link to the page in your ePortfolio that displays the artifact that resulted from the module’s Discovery Exercise.

It is best to embed resulting artifacts within a page in your ePortfolio. Embedding is just a way to have an artifact visually displayed on your site, as compared to just displaying a text-based link. If it is not possible to directly embed an artifact, then a text-based link or a screengrab image will suffice. See the following information about “how to create a screengrab screenshot” for your particular device.

There are a few exceptions when an artifact that you create is not available. For example, if you decide to keep the item you create private, or if you chose to explore a static resource instead of creating something that demonstrates your learning. In these rare cases when an artifact that you create is not available, a screengrab or another suitable visual is acceptable.

Q. What is the peer-review process?

A. The final module in #EmTechMOOC includes a peer-review activity of the ePortfolios that are created. You will submit your ePortfolio to seek feedback from your peers in the course. You will also review 2 ePortfolios that were submitted by your fellow participants using the #EmTechMOOC ePortfolio rubric. (Note: if a week passes by and your ePortfolio is not reviewed by another course participant, you can submit a request that the #EmTechMOOC team review your portfolio.


Q. How much does it cost to enroll in #EmTechMOOC and be eligible to earn a Completion Certificate?

A. Coursera Certificates of Completion are awarded to those who complete all course requirements. Everyone can participate fully in the course, including participating in ALL graded and non-graded course activities and earn digital badges (including Mastery Badges) for free.

All State University of New York (SUNY) faculty, staff, and students can participate and earn a Coursera Certificate at no cost. Everyone else must pay the Coursera enrollment fee of $29 USD to receive their certificate.

Q. Are the tools and resources that are featured in #EmTechWIKI free? What does Freemium mean?

A. For the most part, the tools and resources that are featured within EmTechWIKI are free. Many of the tools and apps have a free version and a fee-based version. This is referred to as freemium. Wikipedia describes freemium as, “a pricing strategy by which a product or service (typically a digital offering or application such as software, media, games or web services) is provided free of charge, but money (premium) is charged for additional features, services, or virtual goods.” You will come across freemium pricing for tools found in EmTechWIKI. From time to time, price structures will change.

Q. May I explore tools that are not included in this course?

A. Absolutely! We encourage you to explore all types of tools and how they may support your personal and professional goals. Technology evolves at a rapid pace and it is impossible for all of the relevant tools to be included. You are encouraged to regularly Contribute new tools to EmTechWIKI and it is also beneficial to rate the tools that already exist. Tools that have the highest ratings are displayed at the top of the search results.

Q. May I explore web tools that I am already using?

A. It is expected that you will use this opportunity to expand your expertise and practice. If you are already familiar with a resource, you should use this opportunity to consider how to expand your knowledge about the tools to best support your lifelong learning efforts.

Q. Can I use any images or media I find on the web for my activities relating to this course?

A. No. Just because something is available on the web and able to be downloaded it does not mean that you can use it. You should always ensure that you have the rights or permission to use a particular resource. You can learn more about copyright and Creative Commons guidelines through many of the EmTechWIKI resources.


Q. Where can I find information about badges in #EmTechMOOC?

A. The #EmTechMOOC badging system uses the Credly badging platform to manually process badges. Participants claim their badges by completing the required activities in #EmTechMOOC. Completion of each module’s activities are signified by submitting a quiz at the end of each module.

Q. Where can I find information about the badges I’ve been awarded?

A. Log into your Credly account to find badges that were awarded to you through #EmTechMOOC.

Q. How do I display the badges I earn?

A. To claim your badges, go to . This information shows how to optionally claim and share your badges with your social networks, and through your personal website to proudly display your accomplishments.

Q. I never received/can’t locate/deleted my badge award email. How do I retrieve my badges?

A. Create an account on Credly using the email address that you used to request your badge. After you sign in to your Credly account, click on the ‘Claim Credit’ link at the top of the page to see all the badges that were issued to you. If your badge is not there and you have completed the requirements and requested your badge, contact the #EmTechMOOC team.

Q. When will I receive my digital badge?

A. Badges are issued manually once each week. You will receive an email from Credly no later than 2 weeks following your submission. The email will contain information about how to accept your badge.

Learn more about earning an #EmTechMOOC verified Coursera Certificate of Completion and digital badges.


Q. Will there be help or support available?

A. Yes. There are a number of ways to get assistance:

  • FAQs: This EmTech website FAQ page provides quick access to important information.
  • Fellow Learners: We encourage you to work with your fellow learners. When you run into questions/challenges, post your questions to the Coursera #EmTechMOOC discussion forums. This will be a primary avenue of support as you progress through the course.
  • Search Out Your Own Solutions: #EmTechMOOC does not have the capabilities to provide technical support. Many EmTechWIKI tools have built-in resources designed to help you. Use these resources and capitalize on your problem-solving skills.
  • Seek Support through the Tool Provider: If you need further assistance, we recommend that you seek technical support directly from the tool provider. Being digitally literate includes learning effective strategies to search out your own solutions to any challenges that arise.
  • Digication ePortfolio Support: In the case of ePortfolios, if you have a platform provided by your own institution, you may be able to seek support from the technical services available to you. Digication ePortfolio users can also get help through the EmTechWIKI Digication page. Robust support is also available through the Digication Help pages and you may also contact Digication to receive free technical support.
  • Contact Coursera: If you are participating in the Coursera MOOC, help is available directly within the MOOC platform. The Coursera Learner Help site answers many common questions. If you are not able to find an answer to your question, the Chat Function is a way to get quick answers. You can also contact the Coursera Learner Support Team . Access the live Chat 24/7:
    – Go to the Learner Help site using the menu that can be accessed by clicking your profile image in the top-right.
    – You will need to create an account for the Help site, which will be different than the one you use to login to Coursera.
    – You will then access the Chat in the bottom right.
  • Contact the #EmTechMOOC Team: You can reach out to the #EmTechMOOC team at:

Q. Does #EmTechWIKI change?

A. Yes. Technology changes every day. Updates are regularly applied to EmTechWIKI. When a tool that we have featured changes, the EmTechWIKI community is able to make changes. This means that when comparable tools become available you also have the power to add new resources to EmTechWIKI. If a tool becomes unavailable, you also have the ability to delete outdated items from the collection.

(Note: All modifications need to be approved. Contributors – can add and edit tools and resources, but they cannot publish changes to the live site. A member of the #EmTechWIKI Leadership Team needs to approve/publish and new content.)


Q. How do I manage all of these new usernames and passwords?

A. Throughout this experience, you will work at presenting a positive identity. It is important to always take steps to keep your identity secure. As you participate, you will be setting up usernames and passwords for several new tools. You will create accounts with a number of third-party organizations to take advantage of various tool capabilities. Always carefully read the Terms and Conditions associated with the new accounts that you will create. 

Never use your campus’ authentication (username and password combination) to register on a third-party website. It is OK to use a campus email address, however, you should always use an alternative password to create any accounts that are not directly associated with your institution. If you forget a username or password they are often easily retrieved from the sponsor of each of the tools. Consider using password management systems to maintain secure sign-on across different sites. We encourage you to explore EmTechWIKI Digital Literacy/Fluency resources.

Contact us if you have questions that are not addressed on this FAQ page.