Frequently Asked Questions (FAQs)


About this Project

Who should participate?

What is this project about?

What is the difference between EmTech, #EmTechMOOC & EmTechWIKI?

What topics are covered in #EmTechMOOC?

What is the history of #EmTechMOOC?

Who is responsible for creating this MOOC?

Enrolling in #EmTechMOOC

How do I enroll in #EmTechMOOC?

How do I enroll at no cost if I am from a SUNY institution?

What if I have trouble enrolling?

What if I enroll late?

How often do new sessions begin?

How do I complete the course?

What will I be doing in the #EmTechMOOC course?

What do I need to do to complete this course?

What is in it for me?

How much time must I dedicate?

What serves as evidence of my completion of Discovery Exercises?

What is the peer-review process?

How long do I have to complete the course requirements?

Participation

Is this program open to anyone?

How much does it cost to enroll in #EmTechMOOC and be eligible to earn a Completion Certificate?

Are the tools and resources that are featured in EmTechWIKI free? What does Freemium mean?

May I explore tools that are not included in this course?

May I explore web tools that I am already using?

Can I use any images or media I find on the web for my activities relating to this course?

Badges

Where can I find information about badges in #EmTechMOOC?

Where can I find information about the badges I’ve been awarded?

How do I display the badges I earn?

I never received/can’t locate/deleted my badge award email. How do I retrieve my badges?

When will I receive my digital badge?

Support

Will there be help or support available throughout my participation in the course?

Does EmTechWIKI change?

Privacy

How do I manage all of these new usernames and passwords?

About this Project

Q. What is this project about?

A. The goal of“Exploring Emerging Technologies for Lifelong Learning and Success” is to help participants understand the value and implications of using established and emerging technology tools for personal and professional growth. Participants acquire strategies to develop lifelong learning habits to keep pace with technology change. This learning opportunity is an open-access resource with ongoing utility for lifelong learning needs.

Q. Who should participate?

A. This project benefits ALL learners, including students, faculty, current and career-seeking professionals, and anyone from across the globe with a desire to learn how to use emerging technologies to succeed in today’s rapidly changing world.

Q. What is the difference between EmTech, #EmTechMOOC & EmTechWIKI?

A. The complete title of this course is, “Exploring Emerging Technologies for Lifelong Learning and Success.” The abbreviated form is EmTech.  

EmTech consists of two associated parts; EmTechWIKI and #EmTechMOOC.

EmTechWIKI is a socially-curated discovery engine to locate freely available tools, mobile apps, tutorials, and resources to share information about the continually changing technologies that are available. It is a collaborative workspace that anyone is welcome to modify. After creating an account, anyone can make edits and changes to keep the tools and resources that are featured on the site current and up-to-date. Because technology changes so rapidly, we rely on the wisdom of the crowd to share new tools. In addition, by creating an account, site visitors can highlight when a technology falls out of favor or is no longer a recommended option. There is additional information about how to make changes under the “Contribute” menu within EmTechWIKI. EmTechWIKI can be used as a stand-alone resource, or it can be used together with #EmTechMOOC.

#EmTechMOOC is a Coursera Massive Open Online Course, also called a MOOC, which provides a supportive environment for dialogue and sharing among participants. You will be directed to EmTechWIKI from the MOOC course to help you locate tools and resources to complete the Discovery Exercises in the course modules.

#EmTechMOOC is our social media hashtag. A hashtag is simply a term used within a message to identify a keyword or topic of interest and help to categorize and track topics and to search for related information.

Q. What topics are covered in #EmTechMOOC?

A. The topics of the modules in #EmTechMOOC in the Coursera course include Lifelong Learning and the 4Cs of 21st century skills, Communication and Collaboration, Creativity, and Critical thinking. A final module in the course provides an opportunity to summarize and reflect upon your learning.

Q. What is the history of #EmTechMOOC?

A. This project is modeled after the SUNY Tools of Engagement Project (TOEP) ( http://suny.edu/toep ). TOEP ran successfully for 5 years as SUNY-wide professional development to encourage faculty and staff to explore and reflect on the use of emerging technology tools to expand tech-infused pedagogy.

Q. Who is responsible for creating this MOOC?

A. This project is funded through a SUNY Provost’s Innovative Instruction Technology Grant (IITG) awarded to the University at BuffaloBinghamton UniversitySUNY Center for Professional Development (CPD), and additional partner campuses. We appreciate the significant contributions of the many institutions and the people who helped this MOOC become the great resource that it is! 

Enrolling in #EmTechMOOC

Q. How do I enroll in #EmTechMOOC?

A. Enroll in #EmTechMOOC through Coursera.

Q. How do I enroll at no cost if I am from a SUNY institution?

A. Any State University of New York (SUNY) faculty, staff, or student may participate at no cost and earn a Coursera Certificate of Completion. Go to the EmTech homepage ( http://suny.edu/emtech ), click the “Enroll with SUNY Email” button, and register using a SUNY-based email address.

Q. What if I have trouble enrolling?

A. If you have trouble enrolling, try to create a Coursera account first by going directly to the Coursera website at http://coursera.org . Then come back to the EmTecWIKI homepage at http://suny.edu/emtech . If you still have difficulty, contact Coursera Support or the EmTechMOOC team.

Q. What if I enroll late?

A. If you enroll later than 2 weeks after the start date of a session, you will not have full access until the next session’s start date. You will be able to see and participate fully in the first week’s session.

Q. How often do new sessions begin?

A. New sessions begin every 5 weeks.

How do I complete the course?

Q. What will I be doing in the #EmTechMOOC course?

A. In this course, you will independently explore project resources and exchange ideas with fellow participants about how emerging technologies can be used to enhance 21st century skills, including communication, collaboration, creativity, and critical thinking. You will work to establish individualized personal and professional goals and develop agendas to address these goals. Along the way, you will receive feedback and support from peers and colleagues.

Through this process, you will become eligible to earn digital badges and a Coursera Certificate. This certificate, issued from Coursera, confirms that you successfully completed the course.

Q. What do I need to do to complete this course?

A. To complete the course and claim a Mastery Badge and Certificate of Completion you must fulfill the following requirements:

  • complete a minimum of 4 Discovery Exercises of your choosing; one from each module on 21st century learning (Lifelong Learning, Communication/Collaboration, Creativity, & Critical Thinking);
  • participate in each module’s weekly discussions, and support your fellow learners in the learning community;
  • build an ePortfolio demonstrating your skills and accomplishments;
  • participate in an ePortfolio peer-review activity;
  • claim your badges at the end of each module; and
  • submit a summary post reflecting on your learning journey and your experiences in this MOOC.

Remember to also share your learning with other participants throughout the course.

Q. What is in it for me?

A. Enrolling in #EmTechMOOC encourages you to take control of your own learning. Throughout the course, you can explore the project resources and reflect on your personal learning. You will gain experience with both giving and receiving constructive criticism, a skill that is useful in any academic or professional setting. Full completion of this program will also result in a personalized and transferable ePortfolio.

Badge Awards

Digital badges may be earned for completing the course and for completing Discovery Exercises in each module.

Badge awards are issued to recognize exemplary participation in the community. Three (3) individuals in each cohort will also be awarded special community-issued badges for Outstanding Peer Mentoring for support provided to other participants within the discussion forums. The Outstanding Peer Mentor badges are awarded through a peer-voting process. These additional badge awards enable course participants to recognize exemplary participation and support within the community.

Badges are issued manually by the #EmTechMOOC leadership team. Awarding badges is not an automated process. After requesting a badge an email will be sent to you from Credly within 5 business days to enable you to claim your badge. Credly is the badge issuing platform used by SUNY and in this MOOC. More info about #EmTechMOOC badges is available.

Coursera Certificate of Completion

Participants who complete the MOOC may also earn a Coursera Certificate of Completion in addition to digital badges. Completers and awardees who are either from a SUNY campus or those who have paid the Coursera enrollment fees are issued a Certificate of Completion as evidence of your commitment to lifelong learning and your personal professional development.

Your Coursera certificate will be available to you after you complete all the course requirements. You may access your certificate on the Accomplishments page in Coursera, which allows you to download, print, and share your certificate.

Q. How much time must I dedicate

A. #EmTechMOOC in Coursera is structured around 5 week-long modules. If you love to spend time exploring, you could spend a number of hours on each of the required Discovery Exercises. Alternatively, you can likely complete your selected exercises by spending as little as an hour on each of the 5 modules and all their related activities, completing the course requirements in as little as 5 hours. Note: It is important that you spend regular time on these activities. “Cramming” your time will produce disappointing results in your own experience.

Q. What serves as evidence of my completion of Discovery Exercises?

A. Throughout the MOOC participants build a personal ePortfolio to showcase their learning and accomplishments and display artifacts created through Discovery Exercises. You must include the URL of the page in your ePortfolio that displays an artifact that results from Discovery Exercises within your Discussion Prompt responses in the Coursera Discussion Forums. An artifact is anything that demonstrates evidence of your learning and experience. There are a few exceptions when a URL to an artifact that you create or find is not available, for example, if you decide to keep the item you create private. In the rare cases when a resulting URL is not available (i.e., if the resulting artifact is not a publically available page/resource), a screengrab is acceptable. Search the web to locate information about “how to create a screengrab screenshot?” for your particular device.

Q. How do I share artifacts or evidence of my learning?

A. It is best to embed resulting artifacts within a page in your ePortfolio. Embedding is just a way to have an artifact visually displayed on your site as compared to just displaying a text link. If this is not technically possible, then a link or a screengrab will suffice.

Q. What is the peer-review process?

A. The final module in #EmTechMOOC includes a peer-review activity of the ePortfolios that are created. You will submit your ePortfolio to seek feedback from your peers in the course. You will also review 2 ePortfolios that were submitted by your fellow participants using the #EmTechMOOC ePortfolio rubric. The peer review process allows you to further improve on your ePortfolio and your overall level of mastery.

Q. How long do I have to complete the course requirements?

A. Learners have until the session end date (5-weeks after the start date) to complete all assignments and receive a Coursera Certificate of Completion and digital badges. If you don’t complete assignments by this date, you’ll be prompted to “switch sessions” in Coursera and you will then be able to continue where you left off.

Q. Can I continually switch to upcoming sessions?

A. Paid learners have 180 days to complete assignments and receive a Coursera Certificate of Completion and digital badges. If you do not earn your Course Certificate within 180 days, any paid registrations will expire and you will need to pay to re-enroll for the course. The fee for the Certificate of Completion is waived for SUNY-affiliated participants. If you are taking this course using your SUNY email address then you can earn your certificate as long as SUNY’s contract with Coursera is active.

Participation

Q. Is this program open to anyone?

A. Yes, this course is available to anyone who has an interest to improve their knowledge about freely available technology tools.

Q. How much does it cost to enroll in #EmTechMOOC and be eligible to earn a Completion Certificate?

A. Coursera Certificates of Completion are awarded to those who complete all course requirements. Everyone can participate fully in the course, including participating in ALL graded and non-graded course activities and earn digital badges (including Mastery Badges) for free.

All State University of New York (SUNY) faculty, staff, and students can participate and earn a Coursera Certificate at no cost. Everyone else must pay the Coursera enrollment fee of $29 USD to receive their certificate.

Q. Are the tools and resources that are featured in #EmTechWIKI free? What does Freemium mean?

A. For the most part, the tools and resources that are featured within EmTechWIKI are free. Many of the tools and apps have a free version and a fee-based version. This is referred to as freemium. Wikipedia describes freemium as, “a pricing strategy by which a product or service (typically a digital offering or application such as software, media, games or web services) is provided free of charge, but money (premium) is charged for additional features, services, or virtual goods.” You will come across freemium pricing for tools found in EmTechWIKI. From time to time, price structures will change.

Q. May I explore tools that are not included in this course?

A. Absolutely! We encourage you to explore all types of tools and how they may support your personal and professional goals. An underlying principle is that technology evolves at a rapid pace. It is impossible for all of the relevant tools to be included, so it is highly encouraged that you share your discoveries with your peers. Since the tools selected and highlighted in this course are gathered through crowdsourcing, you are also encouraged to add any tools you find to the EmTechWIKI database or shared with the program staff directly. New tools that gain enough star ratings from other participants will rise to the top of the list and may become one of the top three featured tools.

Q. May I explore web tools that I am already using?

A. If you are already familiar with a resource this is an opportunity to use the exercises to consider how these tools might best support lifelong learning. It is expected that you will use this opportunity to expand your expertise and practice.

Q. Can I use any images or media I find on the web for my activities relating to this course?

A. No. Just because something is able to be downloaded, does not mean that you can use it. You should always ensure that you do have rights or permission to use a particular resource. You can learn more about copyright and Creative Commons guidelines in Module 1 in the MOOC and in many of the EmTechWIKI resources.

Badges

Q. Where can I find information about badges in #EmTechMOOC?

A. The #EmTechMOOC badging system uses Credly to manually process badges. Participants claim their badges by completing the required activities in #EmTechMOOC and then submit the quiz that serves as a checklist at the end of each module, signifying your completion of all the module activities.

Q. Where can I find information about the badges I’ve been awarded?

A. You find badges that were previously requested and awarded to you by logging into your Credly account.

Q. How do I display the badges I earn?

A. See this page for information about how to optionally share your badges on your personal website or your social-networks to proudly display your accomplishments.

Q. I never received/can’t locate/deleted my badge award email. How do I retrieve my badges?

A. To claim your badges, go to Credly.com. If you have not yet created an account on Credly, do so by using the email address that was used to request the badge. After you sign in to your new Credly account, click on the ‘Claim Credit’ link at the top of the page to claim all the badges that were issued to you.

Q. When will I receive my digital badge?

A. Badges are issued manually by the #EmTechMOOC team. Requests for badges are submitted to Credly once per week.

You will receive an email from Credly within 2 weeks following your submission. The email you receive will also contain information about how to accept your badge and how you can share your badges on your resume, CV, and/or social networks.

Learn more about earning an #EmTechMOOC Coursera Certificate of Completion and digital badges.

Support

Q. Will there be help or support available throughout my participation in the course?

A. Yes. There are a number of ways to get assistance:

  • We encourage you to work with your fellow learners. When you run into questions/challenges, post your questions to the Coursera #EmTechMOOC discussion forums. This will be a primary avenue of support as you progress through the course.
  • #EmTechMOOC does not have the capabilities to provide technical support. Many EmTechWIKI tools have built-in resources designed to help you. Use these resources and capitalize on your problem-solving skills. If you need further assistance, we recommend that you seek technical support directly from the tool provider. Being digitally literate includes learning effective strategies to search out your own solutions to any challenges that arise.
  • In the case of ePortfolios, if you have a platform provided by your own institution, you may be able to seek support from the technical services available to you. Digication ePortfolio users can get help through the EmTechWIKI Digication page, to locate Digication Help and Digication’s contact info.
  • If you are participating in Coursera, help is available directly within the MOOC platform. Their Learner Help site answers many questions or Contact Coursera if you are not able to find an answer to your question.

Q. Does #EmTechWIKI change?

A. Yes. Technology changes every day. Updates are regularly applied to EmTechWIKI. When a tool that we have featured changes, the EmTechWIKI community is able to make changes. This means that when comparable tools become available you have the power to add it. If a tool becomes unavailable you also have the ability to delete it from the collection.

Note: All modifications need to be approved. Contributors – can add and edit tools and resources, but they cannot publish changes to the live site. A member of the #EmTechWIKI Leadership Team needs to approve/publish and new content.

In addition, we are always eager to hear suggestions on ways to improve the project; therefore, as you progress, you may notice some minor organizational changes to the course.

Privacy

Q. How do I manage all of these new usernames and passwords?

A. As you participate, you will be setting up usernames and passwords for several new tools. These identifiers should NOT be your campus username and/or password. If you forget a username or password most often they are easily retrieved from the sponsor of each of the tools; however, we encourage you to explore the Digital Literacy/Fluency category on the Discover page on this EmTechWIKI website.

This page addresses frequently asked questions. Contact us if you have questions that are not addressed.